Variance Questions:

A variance is a temporary exemption, authorized by Texas Water Company, for individuals who can demonstrate just cause for uses prohibited in the Drought Contingency Plan. Variance requests for new landscaping and/or sod are only accepted during Year-round conditions or Drought Stage 1. 

Any Texas Water Company customer can apply for a variance.  Retail customers must have a current backflow device inspection and a completed customer service inspection to be considered for a variance. Variance requests for new landscaping and/or sod are only accepted during Year-round conditions or Drought Stage 1. 

You can apply for a variance by completing an application on the Texas Water Company website, which can be found here.  Variance application.