Business Hours:
8:00 am to 4:30 pm, Monday through Friday
Customer Service
PHONE# (830) 312-4600
EMAIL: customerservice@txwaterco.com
Before emailing us, please include:
- Subject line: Tell us why you're reaching out ( Example: Billing question)
- Details: Please provide your name and service address with a brief description.
Outage Information: https://www.txwaterco.com/service-alerts
Mailing address:
MAILING ADDRESS (do not mail payments here)
P.O. Box 1742
Canyon Lake, TX 78133
To Report Leaks or Water Waste
Phone# (830) 312-4600