Scam Alert: Fraudulent Water Testing Text Messages: We have received reports of text messages claiming to be from Texas Water Company (TWC) offering home water testing. These messages are not from TWC. TWC only sends text messages for service-related notifications, such as outages and repairs. If someone claims to represent TWC, call 830.312.4600 to verify their identity before allowing them into your home; if you cannot verify them, do not let them in and contact local law enforcement.

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Our commitment goes beyond water quality. As members of the communities we serve, Texas Water Company is focused on delivering dependable service, transparent communication, and responsible water management. From local support and environmental protection to infrastructure investment and conservation, we take pride in our work and the communities we call home — working every day to make every drop count.

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Current Drought Stage

County	Drought Stage
Bandera	2
Blanco	3
Comal	3
Hays/Travis	1
Kendall	4
Medina	3

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TWC + Quadvest

Coming Together to Better Serve Texas

Investing in Local Water, Service, and Communities

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Community News

The latest news about Texas Water and our communities.

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The Water Source: July 6, 2026
At Texas Water Company (TWC), we recognize the importance of keeping our customers, residents, and stakeholders informed as our region continues to grow and evolve. Residents across our service areas have important questions regarding water supply, infrastructure, growth and regional development, and more. As discussions around these topics continue, we believe it is important to provide a reliable source for accurate information and ongoing updates. That is why we are launching The Water Source, a recurring update focused on water operations, infrastructure, regional planning, and other topics impacting the communities we serve.

The Water Source: June 5, 2026
At Texas Water Company (TWC), we recognize the importance of keeping our customers, residents, and stakeholders informed as our region continues to grow and evolve. Residents across our service areas have important questions regarding water supply, infrastructure, growth and regional development, and more. As discussions around these topics continue, we believe it is important to provide a reliable source for accurate information and ongoing updates. That is why we are launching The Water Source, a recurring update focused on water operations, infrastructure, regional planning, and other topics impacting the communities we serve.

The Water Source: May 28, 2026
At Texas Water Company (TWC), we recognize the importance of keeping our customers, residents, and stakeholders informed as our region continues to grow and evolve. Residents across our service areas have important questions regarding water supply, infrastructure, growth and regional development, and more. As discussions around these topics continue, we believe it is important to provide a reliable source for accurate information and ongoing updates. That is why we are launching The Water Source, a recurring update focused on water operations, infrastructure, regional planning, and other topics impacting the communities we serve.

Water Service Information Update: Development and Water Supply

Celebrating a Major Safety Milestone
We are proud to share an important milestone in our ongoing commitment to safe, reliable service: on May 7, 2026, our Texas Water team marked one full year without an OSHA recordable incident. This achievement reflects the care, discipline, and accountability our employees bring to their work every day, and it reinforces the standards our customers expect from us.

Making Every Drop Count at Texas Water Company
What is “One Water”? One Water is a transformative mindset that believes all water has value. This approach strengthens the resiliency of our water supply by managing all water holistically – ground water, storm water, surface water, reclaim water, and more.

Park Shores Water Treatment Plant Upgrade: Filter Replacement Project Reaches Key Milestone
The Park Shores Water Treatment Plant (WTP) Filter Replacement Project is well underway, marking a significant step toward improving water quality and reliability for our customers. This project began in September 2025 and represents the second phase of a three-part upgrade to the plant’s filtration system.

Addressing Water Discoloration and Ensuring Quality
We want to start by thanking you for your feedback. We have taken a moment to listen to your concerns and share your commitment to water quality. We are dedicated to addressing the recent water discoloration issue and ensuring the highest standards of water quality. While the appearance of the water may be unsettling, we want to emphasize that the water remains safe to drink and meets all primary health-related standards set by the EPA and TCEQ.

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