How to Detect and Address Water Leaks

Step 1: Perform a 1-Hour Water Meter Test

This is the most reliable way to determine if you may have a customer-side leak.

• Ensure no water is being used in your home (turn off faucets, appliances, and irrigation)
• Record your water meter reading or take a photo
• Wait at least one hour without using any water.
• Recheck the meter. 

If the meter reading has changed, this indicates a leak on the customer side of the system. 

*Even a small movement on the meter can signal a slow or hidden leak.

Step 2 : Inspect Common Leak Sources

If your meter test suggests a leak, check these common areas:

1. Faucets and Showerheads: Look and listen for dripping or moisture 
2. Toilets: Add a few drops of food coloring to the tank. 
   1. If color appears in the bowl after 10 minutes, you have a leak.
3. Irrigation Systems: Look for soggy patches, pooling water, or sprinkler heads running when they shouldn't.

Minor Leaks

• Tighten loose connections
• Replace worn washers or tighten loose connections on fixtures

Ongoing or Hidden Leaks

• Contact a licensed plumber for inspection and repair
• Plumbers are best equipped to locate underground, slab, or internal plumbing leaks

Major Leaks or Water Damage Risk

• If a major leak is detected, locate your water meter and turn off the supply. Learn how to find and operate your water meter valve.
• Call a licensed plumber as soon as possible.

Tools like WaterSmart allow customers to monitor daily usage, receive early alerts for potential leaks, and manage non-emergency concerns. 

Sign up for WaterSmart today!