As your water service provider, we take pride in delivering high-quality water while safeguarding your health. With our progressive capital improvement program, we aim to expand our services proportionate to the demand of our customers. This program ensures that our communities' water infrastructure is well-maintained, upgraded, and repaired, guaranteeing efficient and safe service to our customers. That's why we invest over $25 million annually in maintaining, upgrading, and repairing existing water mains. You can trust us to preserve and protect your water source. 

This page provides recent investments and improvements being made to the communities we serve.

• The replacement of the old PVC pipes with new, more durable ones will eliminate the frequent leaks and water loss that were previously experienced.
• The project was completed over several years, allowing minimal disruption to residents’ daily lives.
• With the upgraded system in place, there is a greater capacity to handle the increased demand for water as the area continues to grow.
• Overall, completing this project is a significant improvement for the local community, providing more reliable and sustainable water service for years to come.

Total Replaced: 29,900 LF (5.66 Miles)

Invested Roughly: $8,542,000

With the implementation of the Advanced Meter Infrastructure (AMI) system, The Texas Water Company has improved its customer service significantly. By replacing the old manual read meters with Smart meters, customers can now access real-time usage data and manage their billing options using the customer-focused payment platform. The integration of the metering technology platform, VX Smart, has further enhanced the customer experience by providing accurate and real-time usage reports.

While only Deer Creek can benefit from the real-time features of the AMI system, The Texas Water Company plans to implement this technology in all its service areas. This will allow all customers to access the benefits of real-time data analysis, such as receiving leak alerts and usage reports.

In 2022, several water system sites installed nine additional new generators. The company plans to install another eight generators in 2023 and four more in 2024. These steps ensure a continuous and reliable water supply to its customers. This investment will benefit the customers and the community, as it will help prevent the water crisis experienced during Winter Storm Uri. Overall, The Texas Water Company’s investment in additional generators is a proactive step that will ultimately benefit the community. By reassuring, the company is taking the necessary steps to ensure its customers can access safe and reliable water, even during emergencies.

It is worth noting that water storage tanks not only provide emergency water supplies but also allow equalization volume to meet peak demands. This ensures that there is a consistent water supply, even during periods of increased usage.

Furthermore, the Texas Water Company’s investment in its infrastructure is beneficial not only for its customers but also for the environment. The company’s efforts to maintain and expand its water storage capacity contribute to the sustainability of the region’s water resources.

As the Texas Water Company continues to grow its service area, it has become increasingly essential to maintain water pressure levels at all times. Over the last two years, over $3 million was invested in maintaining and upgrading its Booster Stations. Booster pumps are crucial in achieving this goal, as they help regulate water flow from storage tanks to the community. Thanks to recent investments in upgrading and maintaining pump stations, the Texas Water Company has provided its customers with even more reliable water service. Here are a few additional points to consider regarding booster pumps and their importance:

The Texas Water Company manages four WWTPs that collect and transport residential and commercial wastewater to treatment systems. To keep up with the rising demand for their services, the company has invested nearly $2 million in enhancing, preserving, and expanding its infrastructure. These improvements aim to produce high-quality effluent that can be safely returned to the ecosystems, further supporting the community.

Kendall West Project:

The acquisition of Kendall West includes a project to expand and replace the current Tapatio wastewater plant. This expansion project is necessary to serve the growing service area.