This is an Important Message from the Texas Water Company
Boil Water Notice for Community Public Water Systems
March 23rd, 2026
Due to Low Pressure, the Texas Commission on Environmental Quality has required the Canyon Lake Shores, PWS ID TX0460019, public water system to notify all customers to boil their water before consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure the destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice-making should be boiled and cooled before use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.
Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescind the boil water notice in a manner similar to this notice.
Please share this information with all other people who drink this water, especially those who may not have received this notice directly (e.g., people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Water Quality at (830) 312-4600 or by email at customerservice@txwaterco.com.
Restored reclamation pond: At one of our facilities, we recently used reclaimed water from our wastewater plant to restore a pond that is part of natural drainage. By removing sediment buildup, circulating the water, and cutting back invasive, water-intensive trees, we improved environmental performance, while protecting the water supply.