Contact Us

Business Hours:

8:00 am to 4:30 pm, Monday through Friday

Customer Service

PHONE# (830) 312-4600

EMAIL: customerservice@txwaterco.com

Before emailing us, please include:

Subject line: Tell us why you're reaching out ( Example: Billing question)
Details: Please provide your name and service address with a brief description.

Outage Information: https://www.txwaterco.com/service-alerts

Mailing address:

MAILING ADDRESS (do not mail payments here)

P.O. Box 1742

Canyon Lake, TX 78133

To Report Leaks or Water Waste

Phone# (830) 312-4600