Boil Water Notice: The boil water notices for Canyon Lake Shores, Glenwood, and Comal Hills have been rescinded. Click here for more information. Please follow us on Facebook for additional real-time updates.
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Update Account or Disconnect Service
Use ourAccount Status Change Form to request changes or stop water service.
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What Can I Use This Form For?
Disconnect your water service
Please allow up to 2 business days for processing.
The disconnection of service must be authorized by all account holders (s).
Update your mailing address
Change your phone number(s)
Add, change, or remove a name on the account
All account holders must sign the form and include a valid photo ID or legal documentation.
