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    Understanding Your Water Service

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    Wastewater Services

    Wastewater service may be available through Texas Water or billed on behalf of a third-party wastewater provider. Click here for a list of wastewater service areas.

    Rates and Regulations

    We take responsibility for keeping you informed about any changes to water and wastewater rates.

    How To Check For Leaks

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    Outage Updates

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    Our team of trained, certified, and licensed professionals are passionate about safe drinking water.
    Water Quality Overview

    Start here with questions about your water quality.

    Water Quality Reports

    Access water quality testing information in your area.

    Water Service Line Inventory Program

    FAQs and more information on our regular testing of service lines and mains.

    Understanding PFAs

    Start here with questions about PFAS and other “forever chemical” testing and policy.

    Lead & Copper Testing

    Start here with questions about regular lead and copper pipe testing and policy.

    Main Line Flushing

    Water flushing is required by regulation to ensure water moving through the mains is safe and of best quality. Learn more here.

    Our Water Sources

    Texas Water utilizes many different resources to supply water to our systems. Learn more about those different sources here.

    Source Water Protection

    Learn what Texas Water is doing to protect our drinking water sources.

    Common Issues & FAQs

    Learn more
  • Engineering
    Engineering
    Our engineers provide safe drinking water by ensuring our water’s infrastructure is adequate and can withstand natural disasters, aging, and a growing population.
    Engineering Overview

    Start here with questions on commercial and infrastructure projects.

    Wastewater Standard Specifications

    Guidelines and criteria for designing and constructing a wastewater sewer system within The Texas Water service area.

    Water Standard Guidelines & Specifications

    Access standard guidelines and specifications for water projects.

    Easement Release

    Release forms and guidelines to obtain an Easement Release for construction projects.

    Capital Improvement Program

    This page provides recent investments and improvements being made to the communities we serve.

    Living Unit Equivalent (Lue) Charge Notice

    Information for developers on our Living Unit Equivalent (LUE) charge update.

    Contact Us

    Learn more
  • Water Conservation
    Water Conservation
    We encourage customers to conserve water as we strive towards providing high-quality and reliable drinking water to our customers.
    Water Conservation Overview

    Start here with questions on how we’re helping our community conserve water.

    Drought Management

    Access information sorted by County to help us reduce unnecessary water use during times of drought or emergency.

    Outdoor Conservation Tips

    Tips and tricks to reduce your water use outdoors.

    Indoor Conservation Tips

    Tips and tricks to reduce your water use indoors.

    How to Detect Leaks & Address Water Leaks

    Learn more
  • Our Company
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    Our Company Overview

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    Employee Safety

    Keeping our employees safe at all times is our #1 priority. Learn more on that policy here.

    Acquisition & Partnerships

    Interested in working with Texas Water? Start here.

    Leadership Team

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    Supplier Diversity

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    Career Opportunities

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  • Contact Us
  • Customer Care
    Customer Care
    Helpful links for your bill, services, and support.
    Your Bill
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    Conveniently pay your bill online.

    Billing and Payments

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    WaterSmart

    Learn about WaterSmart, our bill payment service.

    Your Service
    Customer Care Overview

    Start here with questions for new or existing customers.

    Start or Stop Services

    Forms to start a new service, stop an existing service, or update your account.

    Backflow Prevention and CSI

    Questions about backflow rules and Customer Service Inspections? Start here.

    Understanding Your Water Service

    Understand how water is delivered to your home or business — and where your responsibilities begin and end.

     
    Wastewater Services

    Wastewater service may be available through Texas Water or billed on behalf of a third-party wastewater provider. Click here for a list of wastewater service areas.

    Rates and Regulations

    We take responsibility for keeping you informed about any changes to water and wastewater rates.

    How To Check For Leaks

    Tips and tricks for finding water leaks on your property.

    Outage Updates

    Learn more

    Service Outages
    Contact Us

    Learn more

    Contact Us
  • Water Quality
    Water Quality
    Our team of trained, certified, and licensed professionals are passionate about safe drinking water.
    Water Quality Overview

    Start here with questions about your water quality.

    Water Quality Reports

    Access water quality testing information in your area.

    Water Service Line Inventory Program

    FAQs and more information on our regular testing of service lines and mains.

    Understanding PFAs

    Start here with questions about PFAS and other “forever chemical” testing and policy.

    Lead & Copper Testing

    Start here with questions about regular lead and copper pipe testing and policy.

    Main Line Flushing

    Water flushing is required by regulation to ensure water moving through the mains is safe and of best quality. Learn more here.

    Our Water Sources

    Texas Water utilizes many different resources to supply water to our systems. Learn more about those different sources here.

    Source Water Protection

    Learn what Texas Water is doing to protect our drinking water sources.

    Common Issues & FAQs

    Learn more
  • Engineering
    Engineering
    Our engineers provide safe drinking water by ensuring our water’s infrastructure is adequate and can withstand natural disasters, aging, and a growing population.
    Engineering Overview

    Start here with questions on commercial and infrastructure projects.

    Wastewater Standard Specifications

    Guidelines and criteria for designing and constructing a wastewater sewer system within The Texas Water service area.

    Water Standard Guidelines & Specifications

    Access standard guidelines and specifications for water projects.

    Easement Release

    Release forms and guidelines to obtain an Easement Release for construction projects.

    Capital Improvement Program

    This page provides recent investments and improvements being made to the communities we serve.

    Living Unit Equivalent (Lue) Charge Notice

    Information for developers on our Living Unit Equivalent (LUE) charge update.

    Contact Us

    Learn more
  • Water Conservation
    Water Conservation
    We encourage customers to conserve water as we strive towards providing high-quality and reliable drinking water to our customers.
    Water Conservation Overview

    Start here with questions on how we’re helping our community conserve water.

    Drought Management

    Access information sorted by County to help us reduce unnecessary water use during times of drought or emergency.

    Outdoor Conservation Tips

    Tips and tricks to reduce your water use outdoors.

    Indoor Conservation Tips

    Tips and tricks to reduce your water use indoors.

    How to Detect Leaks & Address Water Leaks

    Learn more
  • Our Company
    Our Company
    Our Company Overview

    Start here with questions about our company and its employees.

    Employee Safety

    Keeping our employees safe at all times is our #1 priority. Learn more on that policy here.

    Acquisition & Partnerships

    Interested in working with Texas Water? Start here.

    Leadership Team

    Meet our leadership team.

    Supplier Diversity

    Learn more about our supplier diversity program and how to apply as a vendor or business partner.

    Career Opportunities

    Learn more
    Community News

    Learn more
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Water Standard Guidelines and Specifications

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Standard Guidelines and Specifications

 

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TWC Electric Standards Update as of 04/2023

 

Standard Guidelines and Specifications (PDF)

 

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Customer Care Overview
Start or Stop Service
Backflow Prevention & CSI
Understanding Your Water Service
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How To Check For Leaks
WATER QUALITY
Water Quality Overview
Water Quality Reports
Water Service Line Inventory Program
Understanding PFAs
Lead & Copper Testing
Main Line Flushing
Our Water Sources
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ENGINEERING
Engineering Overview
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Water Standard Guidelines & Specifications
Easement Release
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Water Conservation Overview
Drought Management
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Indoor Conservation Tips
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