Freezing temperatures can cause household plumbing to freeze, resulting in little to no water inside the home or burst pipes. During winter weather, most water issues occur on customer-owned plumbing, not within the water system.
This page provides clear steps to help you protect your plumbing, safely restore water flow if pipes freeze, and know when to check for service updates from Texas Water Company.
Protecting Outside Plumbing:
Protect Inside Plumbing:
If you plan to be away:
Please note: Texas Water does not shut off water service due to freezing weather.
Check for Leaks
If a Pipe Bursts:
Monitor Your Water Usage
If you have inconsistencies in your usage, follow these steps to help identify leaks https://www.txwaterco.com/customer-care/how-detect-and-address-water-leaks
Here's a video on how to prepare your irrigation for cooler weather.