Current Drought Stage CountyDrought StageBandera3Blanco3Comal 3Hays/Travis 1Kendall 4Medina 3 Learn More Quick Links Understanding Your Water Service Understanding your water service Living Unit Equivalent (LUE) Charge Notice Notice of Changing Living Unit Equivalent (LUE) Contact Us Customer service contact info, report leaks or water restriction violations. WaterSmart Customer Portal Detailed information about their household water use