Boil Water Notice Rescinded
Update: 02/05/2023 03:00 P.M.
On February 3, 2023, the Texas Commission on Environmental Quality required the Deer Creek Water public water system, TX2270049, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions that occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of February 5, 2023.
If you have questions concerning this matter, you may contact Kristen Collier at (830) 312-4600 or at WaterQuality@clwsc.com.
Update: 02/04/2023 10:00 A.M.
We wanted to inform the Deer Creek residents that water storage and pressure have been restored to the service area. However, the area remains under the boil water advisory until the Bacteriological samples taken from the well are returned from the lab.
We expect results as early as tomorrow. If all of the samples are free of coliform bacteria, we will issue a rescind boil water notice. Until then, we still ask customers to continue to boil their water.
If you have questions, please contact Kristen Collier at (830) 312-4600.
Update: 02/03/2023 05:15 P.M.
WTPUA, our wholesale provider, expects the water to be delivered to our system late this evening. Therefore, we will be distributing one case per household of bottled water between the hours of 5:30 pm to 8:00 at the following location:
Deer Creek Lower Lake Park
Once water is delivered to us from WTPUA, pressurization of the system will begin. Please remember that a return of the water supply does not indicate the boil water notice has ended. Flushing and sampling will begin late tonight or early tomorrow morning once we have adequate storage to start the flushing process. Assuming WTPUA delivers water as expected, flushing and testing by our operators will determine if samples can be collected and returned to the lab for analysis. We fully expect that samples will be delivered to the lab tomorrow. The labs’ analytical process will take 24 hours to complete. Once we have all documentation from the lab, the boil water notice can be lifted.
Update: 02/03/2023 11:00 A.M.
Due to low or no water pressure, the Texas Commission on Environmental Quality has required the Deer Creek Water / TX2270049 public water system to notify all customers to boil their water before consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).
To ensure the destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice-making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
In lieu of boiling, individuals may purchase bottled water or obtain water from a suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, public water system officials will notify customers that it is safe for drinking or human consumption purposes.
Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescind the boil water notice like this.
Please share this information with everyone who drinks this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice publicly or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Kristen Collier at (830) 312-4600 or WaterQuality@clwsc.com.