Due to a substantial influx of debris from the severe flooding event of the Guadalupe River into Canyon Lake, the Texas Water Company is issuing a Boil Water Notice effective immediately for the following subdivisions:
Canyon Lake Acres, Canyon Lake Island, Canyon Lake Shores, Cascada at Canyon Lake, Comal Hills, Cougar Ridge, Deer River, Devils Backbone Heights, Glenmare, Hancock Canyon, Hancock Oaks Hills, Hancock, Hillcrest Estates, Lake of the Hills, Lakewood Hills, Mystic Bluff, Mystic Shores, North Lake Estates, Rancho Del Lago West, Rocky Creek Ranch, RCM-Cypress Lake Gardens, RCM-Rebecca Creek Estates, RCM-Rebecca Creek Park, RCM-Springs @ Rebecca Creek, Scenic Terrace, Stallion Estates, Stallion Springs, The Summit @ Fischer, Summit North, Serenity Oaks, Tamarack Shores, Tanglewood Shores, The Point, and The Cedars.
Customers may experience cloudy or discolored water. Residents MUST boil all water intended for consumption, cooking, or brushing teeth until further notice. Bring water to a vigorous boil for at least two minutes before use. To learn more about what to do during a boil water notice, click the link https://www.txwaterco.com/boil-water-notice-faqs
We anticipate this will be a multi-day event, as we monitor conditions and wait for the debris to settle. The notice will be rescinded once water quality is confirmed to meet established safety standards.
We regret any inconvenience this may cause and appreciate your patience and cooperation as we work diligently to restore safe water and quality service. Your safety is our top priority.
We will update our website and provide you with frequent updates throughout this event.