Since January 2020, we have committed over $50 million to significant system improvements, ensuring we continue to meet your water needs. These ongoing upgrades are essential to maintaining reliable service for our customers. To recover the costs of these upgrades, we have filed with the Texas Public Utility Commission (PUC), and if approved, new charges will take effect in early 2025.
We understand cost changes can be difficult, but these improvements are necessary to deliver the quality service you expect. To view the notice regarding System Improvement Charges (SIC), please select the rate structure for your service area below. If you're unsure of your rate structure, please contact us at 830-312-4600 for assistance.
- Bridlegate Notice
- Canyon Lake Water Notice (City of Bulverde, Elm Ridge, Rockwall Ranch, Spring Branch)
- Canyon Lake Water and Sewer Notice (Spring Branch & City of Bulverde)
- Clear Water Estates Notice
- Deer Creek Water Notice
- Kendall West Water Notice
- Kendall West Sewer and Water Notice
- Latigo Ranch Water Notice
- Saddle Ridge Water Notice
- Summit Ridge Water Notice
- Texas Country Water Notice